15856 - Patient Engagement Specialist

Lazio -> Roma -> Roma

About us: PharmaPrime is the first European on demand platform to order and to receive in few minutes all pharmaceuticals products at home or at office. PharmaPrime is partnered with the most important pharmaceuticals companies developing Patient Support Programs to improve the adherence of therapy for patients . We put our heart, soul, and skills into making a difference for people. Working together to push the boundaries, we blend the best of our talents to unlock innovation. Will you join us in our pioneering adventure? As a Patient Engagement Specialist you will contribute by: • Providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills; • Facilitating the access of patients for medication, monitoring their adherence of therapy providing them information’s about parafarmaceuticals products (by phone, chat) • Implementing and delivering solutions to the relevant stakeholders (Patients,Pharmacies,Pharmaceutical companies, doctors); • Managing the activity plan in the own territory accounts in respect of the laws, the ethics and compliance governing the pharma professionals • Comunicating effectively with team members and patients all aspects of service; • Building, monitoring and tracking implementation of KPIs. Measuring value and impact; • Driving excellence usage of different channels through local omni-channel strategy, planning and solution development; • Collecting and sharing insights from the ecosystem, proposing proactively possible solutions to be implemented in the ecosystem; • Being the contact person for ad hoc projects where required by company needs; • Reporting and Managing Individual Case Safety and Product Quality Compliant; Interested? For this position you’ll need the following education, experience and skills: • PharmD; • Dynamic person with strong value commitment; • We are looking for a strong team player with excellent communication skills, sales ability and negotiating skills; • Capacity to identify and analyze medical, scientific and therapeutic area opportunities and problems, and make proposals for appropriate improvements; • Create awareness of patient journeys; • Understand the health ecosystem and how it changes over time, and use that to inform access strategy and planning; • Understand the implications of new issues and trends on the stakeholder’s business, leading to a deeper understanding of the stakeholder’s business and strategy; • Identify networking opportunities to enhance the value offering to patients; • Translating customer needs into effective and effortless solutions; • Be a problem solver; • Demonstrates ability to perform at a high level even under strenuous circumstances; • Organization, flexibility, multitasking e ability to act independently and to take initiative; • Interest in working in a fast-paced and rapidly-changing environment and be able to prioritize; • Italian native level and English B2 level, reading, speaking, writing and understanding.However any additional languages would be benefical. Why you should apply: • Meritocratic,young, dynamic and international company; • Opportunity to stable career in the company and professional growth in relation to the achievement of the monthly objectives; • A career in an ambitious and fast-growing company; • Talented and collaborative colleagues; • Unlimited coffee; • Office in Rome close to the underground of Garbatella (B line).

Numero di posizioni ricercate
Titoli di studio preferenziali
Laurea triennale (es.ISF)
LMCU Farmacia
Scuola di specializzazione
Necessità di iscrizione all'albo
Competenze linguistiche
Inglese Ottimo
Competenze informatiche
MS Office Intermedio
Internet Intermedio
Livello minimo di esperienza richiesta
Tipo di contratto
Tempo indeterminato
Disponibilità oraria
Full time
Offerta pubblicata il
L'offerta è da intendersi come rivolta a candidati ambosessi (D.lgs 151/2001, D.lgs 198/2006) e valida per tutte le nazionalità ed età, fermi restando i limiti di età fissati dalla normativa vigente per specifiche tipologie contrattuali

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Pharmaprime Srl


Via Ostiense 131L
Roma - Roma

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